Contact Deatils

  • 8223 Elliot RD, Suite 25, Easton, MD, 21601
  • Phone: +19089069046
  • Emil: info@acero506store.com
INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

Will I receive the same product that I see in the picture?

Acerostore, strive to provide accurate representations of our products through high-quality images. However, please note that variations in screen resolution and lighting may affect how colors appear. Additionally, slight differences in characteristics or handcrafted details may occur due to the nature of handmade.
Rest assured, we make every effort to ensure that the product you receive closely matches the image displayed on our website. If you have any concerns about your purchase, please don't hesitate to contact our customer service team for assistance

Where can I view my sales receipt?

To view your sales receipt, please log in to your Acerostore account and navigate to the "Order History" or "My Purchases" section. Here, you should be able to find a record of your past orders, including sales receipts for each transaction. If you made a purchase as a guest and do not have an account, please reach out to our customer service team with your order details, and they will assist you in retrieving your sales receipt.

How can I return an item?

Unfortunately We do not accept returns at this moment. Sorry for the inconvinience.

Will you restock items indicated as “out of stock?”

At Acerostore, we strive to maintain a diverse and updated inventory to meet the needs of our customers. While we make every effort to restock popular items indicated as "out of stock," availability depends on various factors such as demand, production schedules, and supplier availability.

To stay informed about restocks or product updates, you can sign up for notifications on the product page or follow us on social media for announcements. Additionally, our customer service team is available to assist you with any inquiries regarding specific items or restocking timelines.

We appreciate your interest in our products and thank you for your patience and understanding as we work to replenish our inventory.

Where can I ship my order?

We offer shipping only to USA. During the checkout process on our website, you will have the option to select your preferred shipping address. You can choose to ship your order to your home, office, or any other location of your choice, provided it is within our shipping service area.

If you have any specific questions about shipping to a particular location or need assistance with selecting the appropriate shipping option, please feel free to reach out to our customer service team for assistance.

INFORMATION ABOUT US

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